Privacy

Quiet by design.

Effective from 1 January 2026. Last updated 3 May 2026.

Chardie builds apps for people with disabilities. The people using our apps are often vulnerable, often communicating things they would only say to people they trust. We take that seriously. This page is an honest description of how we treat your data — across the Chardie website and across every Chardie app.

The short version. Chardie has no servers that store your personal data. Our apps run on-device by default. We don't have user accounts. We don't sell data — to anyone, ever. Where an app uses iCloud, that's your iCloud, encrypted by Apple, on your terms.

Our privacy promises

On-device by default. Wherever it's technically possible, your data lives on your device — not on a Chardie server.
No accounts. Most Chardie apps have no sign-up, no log-in, no profile. There's nothing for us to lose because we never asked for it.
No tracking. No third-party analytics SDKs. No ad networks. No fingerprinting.
No selling data. Ever. To anyone. For any reason.
Clear required-reason API declarations. Every Chardie app ships an Apple PrivacyInfo.xcprivacy manifest stating exactly why it touches sensitive APIs.
Honest changes. If a future Chardie product needs to send data off-device, that policy will say so plainly and we will tell users in-app.

This website (chardie.co.uk)

The chardie.co.uk website is a static site. It does not set tracking cookies, run analytics SDKs, or embed third-party advertising. The only data we may briefly process is the standard request information your browser sends to any web server (IP address, user agent, requested URL, referrer) — and that is held by our hosting provider only as long as necessary to serve the page and protect the site from abuse.

Cookies

The site does not set any cookies of its own. If you find a cookie from chardie.co.uk in your browser, that's a bug — please tell us.

Forms and email

If you contact us through the email address on our support page, your message is received in a normal mailbox. We use it to reply to you and we keep it for as long as is reasonably useful for support history. We don't add you to any mailing list.

Chardie apps in general

Each Chardie app has its own privacy policy linked from inside the app and from this site. Across the line-up, you can expect the following defaults:

No Chardie account. You don't sign in to anything we control.
Local storage. Personalisation, learned vocabulary, and settings are stored in UserDefaults on your device.
iCloud (optional). Where apps offer cross-device sync, that uses Apple's NSUbiquitousKeyValueStore in your own iCloud — encrypted by Apple, never visible to Chardie.
Camera / microphone (where relevant). Used live for the feature that needs it (e.g. blink detection), processed in memory by Apple frameworks, and never written to disk or transmitted by Chardie.
No analytics. We don't know how you use the app. We don't know which buttons you tap. We don't know how often you launch it.

For the specific behaviour of an app, see its dedicated privacy policy:

Bespoke development engagements

When Chardie designs and builds a bespoke app for an individual, family, school, or care provider, we may receive personal information about the person the app is for — for example photographs, names, audio recordings, or routine details — so that we can build the app around them.

That data is processed solely for the purpose of the engagement.
It is held under a written agreement that you sign before any data is shared.
It is deleted on request, and by default is deleted at the end of the engagement unless you ask us to keep something for future maintenance.
It is never used to train any general-purpose machine learning model and never shared with any third party except where strictly required to deliver the app (for example, building it for distribution).

Your rights under UK GDPR

Under the UK General Data Protection Regulation, you have the right to ask us about any personal data we hold about you, to ask us to correct it, to ask us to delete it, and to complain to the Information Commissioner's Office (ico.org.uk) if you believe we have mishandled it.

For most Chardie apps we do not hold any personal data about you, so there is nothing to disclose, correct, or delete on our side — your data is on your device, under your control. For bespoke engagements and for support email, see the contact details below.

Changes to this policy

If we materially change how Chardie handles data, we will update this page, change the "last updated" date at the top, and where possible inform users in-app the next time they open a Chardie app. Past versions are not currently archived here; if you'd like an older version, please ask.

Contact us

Questions, concerns, or requests under UK GDPR — please email hello@chardie.co.uk. We aim to reply within five working days.

Chardie · Manchester, United Kingdom · chardie.co.uk